Delivery and Terms

Delivery and Postage

There is no minimum order from the site, postage is calculated on weight of order.  Items will be despatched on the same day or next day after ordering either by Royal Mail 2nd Class post or by Courier depending on the total weight of the order.

If the postage calculated greatly exceeds the cost of postage then a refund will be made to the customer.

Please allow up to 5 working days for delivery - if your item has still not been received after 15 working days then Royal Mail will class it as missing - I will then be able to issue a refund or replacement.

 When ordering mixed colours of jute bags, please send an email via the contacts page to let us know the choices or details in the special information section at checkout.

Terms of Trading

We hope you are very happy with your purchase from Gifted Sister however in the unlikely event that you are not completely satisfied then please return the item within 14 days of purchase for a full refund.  Please note the refund will not include return postage costs unless the item is faulty.  Please contact us via the contact page to inform us that you are returning an item.

Please return items to:

Gifted Sister, Beal Lodge, Beal, Berwick Upon Tweed, Northumberland, TD15 2PB


Items should be returned in a resaleable state and proof of posting should be obtained from the post office.

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 The information contained in this website is for general information purposes only. The information is provided by Gifted Sister and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Gifted Sister. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Gifted Sister takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Gifted Sister